Delivery Information

Delivery

For sales and delivery within the United Kingdom, postage and packing is added based on order size (see below), and then VAT is added to the final order total (currently 20% except for books which are rated at 0%).

Order value £ Shipping charge £
   
0 to 24.99 3.95
25.00 to 149.99 7.50
149.99 above 9.95

Delivery

Deliveries will normally be sent out within five working days but are subject to manufacture and availability. If goods are required sooner, please send us an enquiry via the enquiry form below to check availability and status prior to order.

Deliveries outside of the UK will be sent by UK Royal Mail International services or courrier services. Please enquire as to additional charges for all International shipments. IF YOU HAVE AN EC TAX / VAT NUMBER PLEASE ADD THIS NUMBER AT CHECKOUT AND YOU WILL NOT BE CHARGED TAX.

Most shipments are sent by Recorded Delivery. Deliveries will always be made to the billing address supplied to paypal unless agreed otherwise in writing. Should a shipment be lost in transit, a claim supported by the customer will be made to the Royal Mail or courier. A replacement shipment or refund will not be made until such claim and investigation is completed. Shipment or tracking numbers are available to the customer upon request. If you do not receive your order, we must be notified in less than 30 days from date of order. Note: We do not accept returns of any tool broken during use. Tools that have been used may only be returned by agreement. We do not cover the return cost of goods returned for any reason. 

Delivery enquiries

Walker locksmiths operates as an internet business in order to keep costs and pricing to our customers at a minimum. All orders must be placed through the website. Should you have any questions about our products or your orders, please use the Contact page.